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Small Business Tips
A stainless steel food prep counter with a steam table of hot food, a probe thermometer on a towel, a red sanitizer bucket and a framed certificate on the white tile wall.
November 13, 2026 | 19 min read

Does Your Store Need a Certified Food Protection Manager? What the Food Code Requires

The FDA Food Code puts a person in charge on every shift and, where adopted, makes that person a certified food protection manager. The rule, its exemption and the 18 areas of knowledge an inspector may ask about, quoted from the 2026 edition.

Small Business Tips
Stacked clear deli containers of chicken salad and pasta in a store cooler, each marked with a colored day-of-week dot sticker, with a marker on the shelf.
November 12, 2026 | 16 min read

The Seven-Day Clock: Date Marking Rules for Food You Prepare and Hold in the Cooler

The FDA Food Code gives refrigerated ready-to-eat TCS food up to seven days at 41°F or less from the day it is made or opened, and that day counts as Day 1. The marking rule, the exemptions and a one-page cooler card.

Small Business Tips
Staff aprons hanging on wall hooks in a store back room, with a board of framed workplace notices softly out of focus behind them.
November 11, 2026 | 16 min read

The Federal Posters Your Store Has to Hang, and Which Ones Turn On Your Headcount

Some federal workplace notices apply to covered stores of any size, while the EEO, age and FMLA notices start at 15, 20 and 50 employees. The six posters, sorted by headcount.

Small Business Tips
Emailing Your Customers About Deals
November 9, 2026 | 15 min read

Emailing Your Customers About Deals: What the CAN-SPAM Act Asks of a Store’s Newsletter

What the CAN-SPAM Act asks of a store that emails deals: honest headers and subject lines, a postal address, and opt-outs honored within 10 business days.

Small Business Tips
how to engage customers
November 8, 2026 | 14 min read

How to Engage Customers in Conversation

A real greeting and a few seconds of conversation change whether a customer comes back. Here’s how independent retail staff can engage customers in conversation without it feeling scripted or forced.

Retail News
a convenience store coupons case study
November 7, 2026 | 13 min read

Convenience Store Coupons: How to Run Promotions That Drive Sales

Convenience store coupons still pull shoppers in, especially the digital kind. How to run a coupon campaign through your POS and loyalty program, how to deliver it, and how to tell if it really worked.

Small Business Tips
A blue accessible parking space with a white wheelchair symbol and a striped access aisle leading to a ramp with a handrail at a small store entrance.
November 6, 2026 | 15 min read

Is Your Checkout Counter ADA Compliant? The Accessibility Rules That Apply to a Small Store

ADA standards set counter heights, aisle widths and parking for new or altered stores, and older stores must remove barriers where readily achievable.

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