This warranty will cover your new POS purchase after a year, saving you thousands of dollars!
The Premium Protection Plan (PPP) is non-refundable.
The Premium Protection Plan (PPP) covers theft (with police report provided), defects in materials and workmanship as well as damage or malfunction caused by normal wear and tear only . It does not cover damages or defects caused by merchant or third parties (including scratches, breakage, water or other damage). The PPP covers only the POS components listed above. It does not cover the UPS battery. The maximum redemption of a covered POS component is one replacement per 12-month period (subject to verification). Customer pays 25% deductible on each item replaced. NRS reserves the right to determine if the POS unit and component(s) are eligible for replacement. Replacements may be refurbished. Replacement under PPP does not include installation. PPP POS’ and components will be shipped with 2-day delivery, excluding Saturday and Sunday (overnight delivery may be made available).
Replacement parts provided under the PPP may be refurbished and/or comparable model parts. Applicable taxes and shipping are additional. PPP redemption is based upon current pricing at the time of claim. Prices subject to change without notice and replacements are based upon availability. The PPP does NOT cover UPS battery.
PPP redemption eligibility is conditioned upon payment of MRC. If a customer is in default of MRC payment, the plan is invalid. If a customer who was in default restores their MRC payments, the PPP will then again apply.
For replacement requests under the PPP, the covered incident must occur and be reported no earlier than the start date of PPP and no later than 12 months after the start date of the PPP.
If a customer did not purchase the PPP at time of POS purchase, they are not eligible for PPP, but replacement parts can be purchased at any time at standard pricing.
If a customer wishes to file a PPP claim to purchase replacement parts and components, they can do so by calling 833-289-2767 .