Item Modifiers:

Customize Orders
and Improve Customer Experience

Grow revenue with effortless order customization. Give customers exactly what they want while increasing your average ticket size with NRS Item Modifiers. Add on a secondary IP Kitchen Printer to deliver printed instructions to the food prep area.

Why Your Business Needs Item Modifiers

Drive More Revenue

People sitting and standing in a busy cafe with hanging green lamps and shelves of products in the background
  • Boost Ticket Totals: Increase your average order value through effortless, built-in upselling.
  • Capture Every Cent: Protect your profit margins with automatic pricing for premium ingredients and upgrades.
  • Seamless Suggestions: Make it simple for staff to suggest add-ons that customers are happy to accept.

Eliminate Order Errors

A woman sits at a window bar in a cafe, looking out. A menu board lists drinks like Macchiato, Cappuccino, Latte, Mocha
  • Stop Miscommunication: Standardized digital options eliminate confusion caused by handwritten or verbal notes.
  • Direct-to-Kitchen Accuracy: Precise instructions are sent to the kitchen where they print out via an optional NRS IP kitchen printer.
  • Reduce Waste: Minimize costly food waste by ensuring every order is prepared efficiently, and exactly as requested.

Speed Up Your Service

Close-up of hands counting US dollar bills
  • Faster Checkouts: Use one-tap presets for your most popular requests to keep the line moving during peak hours.
  • Simplified Training: Reduce new-hire training time with a standardized, intuitive 4-step ordering process.
  • Optimized Workflow: Automate adjustments and preparation instructions to keep your staff efficient.

Win Customer Loyalty

Overhead view of two customers at a coffee shop counter, with a barista preparing drinks
  • Meet Every Need: Easily accommodate dietary restrictions, allergies, and complex special requests.
  • Personalized Service: Deliver the custom experience today’s customers expect from their favorite shops.
  • Consistent Quality: Ensure every custom order is prepared to the same high standard, every time.

Item Modifiers Make Ordering Efficient and Delicious

A person in a cap and t-shirt uses a self-service kiosk to order a burger and a drink, which appear in a thought bubble

Customer places a custom food or beverage order, entered via the NRS POS system or self-ordering Kiosk.

A chef cooking in a kitchen, with a printer in the foreground printing out an order for two burgers

Order is sent to the food preparation area, and printed out with the IP Kitchen Printer.

A person in a cap holding a shopping bag with a checkmark and a drink with a straw

Customer has already paid for their order. It’s ready quickly – to grab and go!

A hand pointing at a burger on a touchscreen menu, with options for cheese, bacon, and extra patty. Sauces and napkins are

The staff members select the base menu item and choose modifiers from the pre-configured options.

A hand touches a burger on a point-of-sale screen, showing options like "Bacon" and "Extra Patty" with a dollar sign icon

Review automatic price adjustments and prep instructions.

A server holding a menu with "Mod Tied" written on it, giving a thumbs-up to a chef

Modifications appear clearly on receipts and kitchen tickets.

Feature Highlights

Customizable Categories

Customizable Categories

Organize mods logically (e.g., "Cooking Prep" or "Add-ons"). The system is fully adaptable, allowing for unlimited categories like pizza toppings or coffee syrups.

Combos & Custom Text

Combos & Custom Text

Seamlessly modify individual components of combo deals. For unique requests, use custom text fields to ensure the kitchen gets every detail right.

Automatic Price

Automatic Price

Eliminate manual math with fixed or percentage-based adjustments. The system updates totals in real time for premium ingredients, protecting your profit margins.

Time-Saving Presets

Time-Saving Presets

Create one-tap shortcuts for your most popular requests (like "No pickles, extra cheese"). These presets accelerate order entry during peak hours.

Businesses That Commonly Implement Item Modifiers

Three cups of latte art coffee with heart designs on a wooden table, surrounded by green potted plants

Restaurants and Cafes

Modifiers manage dietary needs and complex drink customizations, such as milk types and syrups. This ensures order accuracy and builds long-term
customer loyalty.

A man in a food truck prepares food for a woman waiting to order, under string lights

Food Trucks

Presets and automated pricing help food trucks process custom orders quickly in high-pressure environments. This efficiency allows staff to serve more customers within a limited space.

Aisle in a grocery store with refrigerated display cases full of food products, including yogurt and drinks

Grocery and Retail Businesses

Modifiers address diverse needs for deli customization and retail variations, such as gift baskets and clothing. This maintains accurate pricing while offering customers a wide range of choices.

Integration with Your POS
& Getting Started

Activate this premium add-on feature for your NRS POS with no hardware changes. Once enabled, modifier data syncs network-wide to ensure consistent pricing and automatic inventory tracking for every ingredient.

The Item Modifiers Premium Feature helps you handle custom orders efficiently and increase your average order value.

Ready to Improve
Your Customer Experience?

Set-up assistance and training are included for all NRS customers. Contact us today to discover how easy order customization can be:

A woman with blonde hair in a ponytail takes a bite out of a burger with a side salad and milkshake

FAQs

Item modifiers are customization options that allow customers to personalize menu items according to their preferences. They can include add-ons, substitutions, cooking instructions, or size changes that are processed directly through your POS system with automatic pricing adjustments.

When taking an order, staff select the base menu item and then choose relevant modifiers from pre-configured options. The system automatically adjusts pricing and adds clear instructions to kitchen tickets. All modifier information appears on receipts and preparation documents.

Yes, each modifier can have its own pricing rule. You can set fixed price additions, percentage increases, or keep modifiers price-neutral. The system automatically calculates and displays total prices, including all modifier costs.

Create unlimited modifier categories and options that match your specific business needs. Organize modifiers logically, create preset combinations, and set up pricing rules that work for your menu and profit margins.

Restaurants, cafes, food trucks, grocery stores with prepared foods, and any retail business offering customizable products benefit significantly. Any business where customers request variations or additions to standard products can improve service with modifiers.

Modifiers speed up ordering by eliminating manual calculations and handwritten notes. Staff can quickly select modifiers with a few touches, and the system handles pricing and instruction formatting automatically.

Build comprehensive modifier systems with hundreds of options organized into logical categories. The system is designed to handle complex menu customization needs.

Item modifiers is a premium feature available for $17.95/month or $14.95/month with NRS Pay. This premium POS feature adds significant value through increased customization capabilities and revenue opportunities.

Get in touch with our sales team and
get Item Modifiers!

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Note: Mainland USA, Puerto Rico & Canada only
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