GuatemalaOur National Retail Solutions Sales team makes inbound and outbound sales calls, initiate, and follow up interest from our consumers, they need to be goals oriented and game players to be able to meet the goals and come up with creative solutions. Their job is related to Merchant services, Credit Card Processing and POS (product line provided by NRS).
Responsibilities and Duties
- Inbound and Outbound sales support calls and emails for our store owners , distributors through sales channel.
- Stay up to date with systems and products information, changes, and updates in the market.
- Support sales organization, retailers and NRS product line.
- Meet sales goals.
- Other duties as necessary to support merchants and customers to ensure satisfaction and continued relationship.
- Follow standard processes and procedures.
- Understand the value of our products and the needs of our retailers and their profiles inside and out
- Ability to create strong connections and relations with their retailers and customers (distributors and store owners)
- Coordinate with multiple departments related to the systems such as Tech Support if needed
- Ability to keep internal reports up to date (if needed)
Qualifications
- High School Diploma
- 85% of English Proficiency
- Microsoft Software proficiency
- Customer Service and Sales Experience Outbound or inbound (must)
- Excellent communication skills (written and spoken)
- Job stability (at previous jobs)
- Problem – solving skills and the ability to think under pressure.
- Patient, helpful, empathetic, good listener & professional
- Team player
- Goals and people oriented
We Offer
- Q4,250.00 base salary + Q250.00 (law bonus) + Q750.00 Attendance & Performance bonus.
- Extra bonuses
- Commissions per sale ($35USD/$70USD)
- A great and positive workplace
- Parking Subsidy
- Life and Medical Insurance
- Benefits and Discounts
- Growth opportunities
- Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
- Work From Home (Conditions apply)