TRANSACTION SURVEILLANCE MONITORING

WHO’S WATCHING YOUR STORE

WHEN YOU’RE NOT THERE?

GET YOUR POS TRANSACTIONS OVERLAID REAL-TIME ONTO YOUR STORE’S DVR FOOTAGE

SECURITY CAMERA POS INTEGRATION

YOUR POS TRANSACTIONS OVERLAID IN REAL-TIME ONTO YOUR STORE’S DVR FOOTAGE*

SEE IT IN ACTION!

1

Purchase the equipment you’ll need to connect your POS to your video recorder

2

Connect the device to your NRS POS and surveillance camera**

3

On your POS, “request to turn on”, or call to activate your account:
(833) 289-2767

RECOMMENDED HARDWARE:***

USR TCP232-302 Serial to IP Converter (1 for each POS)
Hikvision Dome IP Camera (as many as needed)
(1) Hikvision DS-7732NI- I4 NVR
(1) Netgear GS308P POE Switch
(1) Startech RS232 Straight Through Cable
“Male to Female”

SEE FEATURE PRICING AT
NRSPLUS.COM/PRICING

*NRS Transaction Surveillance Monitoring Service is a premium add-on service brought to you by National Retail Solutions, Inc. (“NRS”). In order to use the service your POS account must be activated. Fee will be billed in conjunction with the POS Monthly Recurring Charge. Fee covers connectivity and software only (no backup support). **NRS does not support installation or configuration of the equipment, nor do we ensure compatibility with the merchant’s video system. Requires separate purchase of specialized devices and cables. Professional technician or security camera installer recommended. ***Aside from the POS system, NRS does not provide the hardware required for use of this feature.

Reduce employee theft and monitor your store, particularly your checkout counter!

NRS is proud to introduce Transaction Surveillance Monitoring, our new Premium Feature that’s joined the NRS suite of POS options. For just a small fee each month, you’ll have peace of mind with increased register security and loss prevention. A trained technician can link up your surveillance camera with your NRS POS so you’ll have your real-time POS transaction data overlaid onto your store’s DVR footage. CLICK HERE TO DOWNLOAD MORE INFORMATION

Get this feature for your store!

Peace of mind for just $12.95/mo. -or- $9.95/mo. WITH NRS PAY + tax^***

PLEASE CONTACT YOUR SURVEILLANCE CAMERA COMPANY TO VERIFY COMPATIBILITY WITH THE AVE 102008 VSI Pro V13-24R90. Installation will require a professional.

*NRS does not support installation or configuration of the AVE equipment, nor do we ensure compatibility with the merchant’s video system.
***NRS Transaction Surveillance Monitoring is a premium add-on service brought to you by National Retail Solutions, home of the “World’s Greatest POS”. Account must be activated for the system to function. Fee will be billed in conjunction with the MRC.

SECURITY CAMERA POS INTEGRATION

More peace of mind with increased register security and loss prevention! NRS’ Security Camera POS Integration Premium Feature is now compatible with a more modern set of camera hardware. The feature is included in our Pro and Advanced software plans, and is available as an add-on under the Basic plan.

Using the USR-TCP232-302 Serial to IP Converter, the retailer can have their trained camera technician link up the store’s NVR (Network Video Recorder) surveillance camera system with the NRS POS, to have real-time POS transaction data overlaid onto the store’s NVR footage.

TO UPDATE YOUR PLAN TO PRO OR ADVANCED, OR SUBSCRIBE TO THE FEATURE AND ACTIVATE YOUR ACCOUNT, PLEASE CALL (833) 289-2767.

Part 1 of the document , “How To Enable Camera Feed On Your POS” teaches you how to enable camera feed software from your NRS POS settings.

Part 2 of the document, “Configuring Serial To IP And Camera System To Send And Receive Text” is intended for professional camera technicians and details how to configure 3rd party hardware/software to wirelessly send the flow of text from your POS to your camera system.

Note: Both Part 1 and Part 2 must be completed in order for this feature to work

Disclaimer: NRS Transaction Surveillance Monitoring Service is a premium add-on service brought to you by National Retail Solutions, Inc. (“NRS”). In order to use the service your POS account must be activated. Fee will be billed in conjunction with the POS Monthly Recurring Charge. Fee covers connectivity and software only (no backup support). NRS does not support installation or configuration of the equipment, nor do we ensure compatibility with the merchant’s video system. Requires separate purchase of specialized devices and cables. Professional technician or security camera installer recommended.

PART 1 - Enable Camera Feed On Your POS

Step 1- On the homescreen of your POS, select the “Tools” button.

Step 2- On the bottom of the screen, select “Store Setup”

Step 3- Scroll across and select the “Hardware” button

Step 4- Toggle “Enable Video Feed” to “Yes” and Select “Update”

Part 2 - Configuring “Serial To IP” And NVR System To Send And Receive Text

(For Professional Camera Technician)

Configuration Notes and Tips

Both the Serial-to-IP and the NVR must be on the same network to communicate.
Confirm that both the NVR and Serial to IP Converter are set to have Static IP Addresses.
DHCP will refresh the IP addresses often and the IP’s that both units are set to will no longer match.
To understand the way the Serial to IP Adapter connects to the NVR, think of it as each unit being programmed to look for each other on the network. The Serial to IP configuration is given the NVR IP to “seek out” and connect and vice versa.

Single Network with Hardwired Connection

Step 1 Converter Configuration

Access the configuration settings of “USR-TCP232-302 Serial to IP Converter”.

Set the Serial to IP as a TCP client
Set the Baud Rate to 9600
Under REMOTE IP enter the IP address of the NVR unit (this can be found in the network settings category of the NVR)
Match the Remote Port number on the Serial to IP configuration to the number on the TCP Connection configuration (Detailed in Step 2)
At the bottom, select Save Config
Securely plug the Serial to IP into COM 1 on the POS unit connecting the two units with a Male-Female “Straight Through” RS232 cable

Step 2- NVR Configuration

Access the RS232 and POS configuration settings in the “Hikvision DS-7732NI-I4 NVR”

Under the RS232 category settings, confirm the Baud Rate is set to 9600
Confirm it is set to Transparent Channel
In the POS category settings, first confirm that it is set to UNIVERSAL PROTOCOL.
Under CONNECTION TYPE, select TCP CONNECTION and under PARAMETERS, enter the IP address of the Serial to IP unit and confirm the Remote Port number also matches the configuration of the Serial to IP.
Select OK and then APPLY at the bottom of the page.

Go back to the register screen and begin checking out items- the text should now show up on the camera feed screen.

Get this feature for your store!

Peace of mind for just $12.95/mo. -or- $9.95/mo. WITH NRS PAY + tax^***

PLEASE CONTACT YOUR SURVEILLANCE CAMERA COMPANY TO VERIFY COMPATIBILITY Installation will require a professional.

*NRS does not support installation or configuration of the AVE equipment, nor do we ensure compatibility with the merchant’s video system. ***NRS Transaction Surveillance Monitoring is a premium add-on service brought to you by National Retail Solutions, home of the “World’s Greatest POS”. Account must be activated for the system to function. Fee will be billed in conjunction with the MRC.